Trusted by 1000+ Property Managers on Ajari

Ajari – Streamline Your
Property Management

Ajari is the all-in-one property management platform trusted worldwide. Manage buildings, tenants, leases, rent collection & finances — all in one place. Start your free trial today.

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10K+ Properties Managed
98% Customer Satisfaction
24/7 Support Available
Ajari أجاري - All-in-One Property Management & Rental System
Features

Everything You Need to Manage Properties with Ajari

Ajari offers powerful features designed to streamline your property management operations

Building Management

Manage properties, units and building details efficiently

Unit Management

Track and manage individual units with complete details

Tenant Management

Efficiently manage tenant records, leases and history

Lease Management

Digital lease agreements, renewals and tracking

Payment Management

Automated rent collection and payment tracking

Maintenance Management

Schedule and track property maintenance tasks efficiently

Check Management

Track and manage payment checks with automated reminders

Payment Methods

Multiple payment methods support for tenant flexibility

Expense Management

Track and categorize all property-related expenses

Owner Management

Manage property owners and their units efficiently

Tax Statements

Generate tax compliant statements and reports

Document Management

Store and manage all property documents securely

Dashboard Analytics

Comprehensive analytics and insights at a glance

Property Analytics

Detailed property performance metrics and trends

Multi-Language Support

Full support for Arabic and English languages with RTL

Cross-Device Compatibility

Access your property data anywhere, anytime on any device

Data Security

Bank-level security for sensitive tenant and property data

Role-Based Access Control

Control staff access to properties and sensitive data

Smart Notifications

Automated alerts for lease renewals, payments and maintenance

24/7 Support

Round-the-clock support for property managers

Live Chat Support

Instant assistance for technical issues

Training Resources

Comprehensive guides and video tutorials

Regular Updates

Continuous improvements and new features

Dedicated Account Manager

Personal assistance for enterprise clients

Live Listings

Find Your Perfect Property on Ajari

Explore hundreds of verified residential and commercial properties — apartments, villas, offices and more — all in one place.

  • Detailed listings with photos & pricing
  • Direct contact with property managers
  • Updated in real time — no stale listings
Browse Available Properties
Available Now
Apartment Dubai Marina
For Rent
Villa Abu Dhabi
For Rent
Office Riyadh
For Rent
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500+ Properties
4.9 Rating
Pricing

Simple, Transparent Pricing

Choose the plan that fits your property management needs. All plans include our core features.

FREE

Free Trial

14 Days

No credit card required

Full access to all features
Email support included
Easy setup in minutes
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PREMIUM

Premium

... /month
... /year
Tenant & lease management
Property reports & analytics
Rent collection & invoices
Mobile & desktop apps
WhatsApp integration
Free updates & support
Get Started
ENTERPRISE

Custom Plan

Let's Talk

For growing businesses

Multiple Buildings
Unlimited users
Advanced analytics
Custom features
Priority support
Dedicated account manager
Contact Sales
+971 505 14 1052
+971 504 13 7576
Testimonials

What Our Customers Say

Don't just take our word for it - hear from property managers who have transformed their business with our platform.

This platform has completely transformed how we manage our properties. The automation features saved us countless hours, and the tenant portal has reduced support calls by 70%. Best investment we've made!
Sarah Anderson
Sarah Anderson
CEO, Urban Properties LLC
Get Started Today

Ready to Transform Your Property Management with Ajari?

Join thousands of property managers who trust Ajari to streamline operations and increase efficiency. Sign up at ajari.ae today.

  • Free 14-day trial, no credit card required
  • 24/7 customer support
  • Easy setup in under 5 minutes
  • Cancel anytime, no long-term commitment
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Contact Us

Let's Start a Conversation

Have questions? We're here to help you transform your property management experience.

Email Us

support@ajari.ae

We'll respond within 24 hours

Call Us

+971 504 13 7576

Mon-Fri 9AM-6PM GST

WhatsApp

+971 505 14 1052

Instant messaging support

Visit Us

Abu Dhabi, UAE

United Arab Emirates

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Fill out the form below and we'll get back to you as soon as possible.

About Us

Who We Are

We are a leading provider of comprehensive property management solutions

Our platform serves property management businesses across the Middle East

Business Information

Company Name: Ajari Property Management System
Industry: Property Management System
Founded: 2025
Headquarters: Abu Dhabi, UAE
Registration: Registered in UAE
Business Type: Software as a Service (SaaS)
Target Market: Middle East & North Africa
Languages Supported: Arabic, English

Our Mission

To empower property management businesses with cutting-edge technology

Our Services

Core Features:

  • Tenant Management System
  • Lease Management
  • Building Management
  • Rent Collection & Invoicing
  • Property Analytics Dashboard

Advanced Features:

  • Automated Reporting
  • Multi-Property Portfolio Support
  • Maintenance Request Tracking
  • Cloud-based Solution
  • 24/7 Customer Support

Why Choose Us

Reliable & Secure

Enterprise-grade security with SSL encryption and data protection

24/7 Support

Round-the-clock customer support in Arabic and English

Cross-Platform

Works seamlessly on desktop, tablet, and mobile devices

Start Free Trial Contact Us

Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our property management software service. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email, phone number)
  • Business information (company name, address)
  • Account credentials (username, password)
  • Payment information (billing address, payment method)
  • Tenants data entered into the system

Usage Information

We automatically collect information about how you use our service:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Login times and session duration
  • Error reports and system logs

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Communicate with you about our service
  • Provide user support and technical assistance
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business
  • When required by law or legal process
  • To protect our rights and property
  • In connection with a business transaction
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and monitoring
  • Access controls and authentication
  • Regular backups and disaster recovery
  • Employee training on data protection

6. Regulatory Compliance & Data Protection

Saudi Arabia PDPL Compliance

We fully comply with the Saudi Personal Data Protection Law (PDPL) and its implementing regulations. We ensure that all data processing activities conform to Saudi regulatory requirements, including obtaining proper consent, protecting sensitive data, and ensuring data subject rights.

Tenant & Customer Data Protection

We protect tenant and customer data through:

  • Multi-tenant Isolation: Each customer has a completely isolated database separate from other data
  • End-to-End Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Automated Backups: Daily encrypted backups with 30-day retention period
  • Audit Logs: Comprehensive logging of all access and modifications to sensitive data

Access Control & User Permissions

Who has access to your data:

  • Authorized Users Only: Only users you designate within your organization with specific permissions (view, insert, edit, delete)
  • Role-Based Permissions: Granular permissions per user role (Owner, Admin, Employee) with module-level controls
  • Technical Support Team: Limited access for support team only for maintenance and troubleshooting, with full activity logging
  • No Third-Party Access: We do not share, sell, or disclose your data to any third party without your explicit consent
  • Two-Factor Authentication: Available for all accounts for additional protection against unauthorized access
  • Regular Permission Audits: We regularly review user permissions to ensure least privilege compliance

Data Storage & Location

  • All customer data is stored in secure, certified data centers (ISO 27001)
  • Customers in Saudi Arabia can request local data storage for regulatory compliance
  • We ensure 99.9% data availability through redundant infrastructure
  • Disaster recovery protection with geographic redundancy and off-site backups

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: retained during active subscription
  • Business data: retained according to your preferences
  • Payment information: Retained for tax and audit purposes (as per local legal requirements)
  • Usage logs: retained for up to 2 years

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request export of your data
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

  • Essential cookies: Required for basic functionality
  • Preference cookies: Remember your settings
  • Analytics cookies: Help us understand usage patterns
  • Security cookies: Protect against fraud

You can control cookies through your browser settings, but disabling some cookies may affect functionality.

10. Third-Party Services

Our service may integrate with third-party services:

  • Payment processors for billing
  • Cloud hosting providers for data storage
  • Email services for communication
  • Analytics services for service improvement

These services have their own privacy policies, and we encourage you to review them.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards to protect your information during international transfers, including:

  • Using service providers with adequate data protection
  • Implementing standard contractual clauses
  • Ensuring compliance with applicable laws

12. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete it immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email or through our service for significant changes.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@ajari.ae
  • Phone: +971 504 13 7576
  • Address: Abu Dhabi, UAE
  • Data Protection Officer: dpo@ajari.ae

Your Consent

By using our service, you consent to our Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use our service.

Cancellation & Replacement Policy

Last Updated: January 2026

1. Overview

This Cancellation & Replacement Policy outlines the terms and conditions for cancelling your subscription to our property management software service and requesting replacements for any services or digital products. We aim to provide flexible options while maintaining fair business practices.

2. Subscription Cancellation

Free Trial Cancellation

  • Timeframe: Can be cancelled at any time during the 14-day trial period
  • Method: Self-service through account settings or contact support
  • Effect: Immediate cancellation with no charges
  • Data Retention: Account data retained for 30 days after trial cancellation

Paid Subscription Cancellation

  • Monthly Plans: Can be cancelled at any time with effect at the end of current billing period
  • Annual Plans: Can be cancelled at any time with effect at the end of current billing period
  • Notice Period: No advance notice required for cancellation
  • Immediate Cancellation: Available with prorated refund consideration

3. Cancellation Timeframes

Service Type Cancellation Window Processing Time Refund Eligibility
Free Trial Anytime during trial Immediate N/A (No charges)
Monthly Subscription Within 7 days of payment 24-48 hours Full refund
Annual Subscription Within 30 days of payment 24-48 hours Prorated refund
Add-on Services Within 48 hours of purchase 24 hours Full refund if unused
Setup Services Before service completion Immediate Partial based on work done

4. How to Cancel

Self-Service Cancellation

  1. Log into your account dashboard
  2. Navigate to Billing & Subscription settings
  3. Click Cancel Subscription button
  4. Follow the cancellation wizard
  5. Confirm your cancellation via email

Support-Assisted Cancellation

  1. Contact our support team via email or phone
  2. Provide your account details and reason for cancellation
  3. Our team will process the cancellation within 24 hours
  4. Receive confirmation email with cancellation details

5. Replacement Services

Service Performance Issues

If you experience service performance issues, we offer replacements:

  • Reporting Timeframe: Within 7 days of experiencing the issue
  • Assessment Period: 2-5 business days to investigate
  • Resolution Options: Service credits, feature replacement, or account migration
  • Escalation: Manager review if initial resolution is unsatisfactory

Data Migration Issues

  • Reporting Window: Within 30 days of data migration completion
  • Re-migration: Free re-migration service if data is incomplete or incorrect
  • Data Verification: Customer review period of 14 days after migration
  • Additional Support: Dedicated support during re-migration process

6. What Happens After Cancellation

Immediate Effects

  • Service Access: Continues until the end of current billing period
  • Data Access: Full access maintained during remaining subscription period
  • Support: Limited to account and data export assistance
  • New Features: No access to new features released after cancellation

Post-Cancellation Period

  • Grace Period: 30 days to reactivate without data loss
  • Data Export: Available for 90 days after cancellation
  • Account Reactivation: Possible within 90 days with full data restoration
  • Final Deletion: All data permanently deleted after 90 days

7. Cancellation Reasons & Alternatives

Common Cancellation Reasons & Solutions:

Technical Issues

  • Free technical support
  • Account migration assistance
  • Feature customization
  • Training sessions

Cost Concerns

  • Downgrade to lower plan
  • Extended payment terms
  • Seasonal discounts
  • Volume pricing

Feature Limitations

  • Custom feature development
  • Integration assistance
  • Workflow optimization
  • Third-party connections

Business Changes

  • Plan adjustment
  • Temporary suspension
  • Data migration to new account
  • Ownership transfer

8. Non-Cancellable Services

The following services cannot be cancelled once initiated:

  • Completed data migration services
  • Custom development work (once started)
  • Delivered training sessions
  • Third-party service fees
  • Domain registration (annual)

9. Emergency Cancellation

Immediate Termination

In exceptional circumstances, immediate termination may be requested:

  • Business closure or bankruptcy
  • Force majeure events
  • Legal requirements
  • Medical or personal emergencies

Emergency Contact

For emergency cancellations, contact us immediately:

  • Email: Marked as URGENT
  • Phone: Available 24/7 for emergencies
  • Response time: Within 2 hours

10. Re-enrollment Policy

Returning Customers

  • Within 30 days: Full account restoration with all data
  • 31-90 days: Account restoration with data export available
  • After 90 days: New account setup required
  • Special Offers: Returning customer discounts may apply

11. Contact Information

For cancellation requests or replacement services, please contact us:

  • Email: support@ajari.ae
  • Phone: +971 504 13 7576
  • Address: Abu Dhabi, UAE
  • Support Hours: 24/7 for cancellations, Business hours for general inquiries

Important Reminder

Before cancelling, consider contacting our support team to discuss alternatives. We are here to help you resolve any issues and ensure you get the most value from our service. Many concerns can be addressed without the need for cancellation.

Terms and Conditions

1. Introduction

Welcome to our property management system

2. Acceptance of Terms

By accessing and using this website

3. Use License

Permission is granted to temporarily download

  • modify or copy the materials
  • use the materials for any commercial purpose
  • attempt to decompile or reverse engineer
  • remove any copyright or other proprietary notations

4. Service Description

Our service provides property management software

5. User Accounts

When you create an account with us

6. Payment Terms

Our service is offered on a subscription basis

  • Subscription fees are billed in advance
  • We accept various payment methods
  • Late payments may result in service suspension
  • Price changes will be communicated

7. Acceptable Use

You agree not to use the service

  • Violate any applicable law or regulation
  • Infringe upon intellectual property rights
  • Transmit any harmful or malicious code
  • Interfere with the proper functioning
  • Share account credentials

8. Data and Privacy

Your privacy is important to us

9. Intellectual Property

The service and its original content

10. Limitation of Liability

In no event shall our company

11. Termination

We may terminate or suspend your account

12. Governing Law

These Terms shall be interpreted

13. Changes to Terms

We reserve the right to modify

14. Contact Information

If you have any questions about these Terms

  • Email: support@ajari.ae
  • Phone: +971 504 13 7576
  • Address: Abu Dhabi, UAE

Agreement

By using our service you acknowledge

Refund Policy

Last Updated: December 2025

1. Overview

This Refund Policy outlines the terms and conditions for refunds, returns, and cancellations for our property management software service. We are committed to customer satisfaction and will process refunds according to the terms outlined below.

2. Subscription Refunds

Free Trial Period

  • We offer a 14-day free trial for new users
  • No charges apply during the trial period
  • You may cancel at any time during the trial without any charges
  • Cancellation must be made before the trial period ends to avoid charges

Monthly Subscriptions

  • Monthly subscriptions are billed in advance
  • Refunds for monthly subscriptions may be granted within 7 days of initial payment
  • After 7 days, no refunds will be provided for monthly subscriptions
  • Service access will continue until the end of the paid period

Annual Subscriptions

  • Annual subscriptions are billed in advance for the full year
  • Refunds for annual subscriptions may be granted within 30 days of initial payment
  • Partial refunds may be considered on a case-by-case basis
  • Refund amount will be prorated based on unused service period

3. Refund Eligibility

Refunds may be granted under the following circumstances:

  • Technical Issues: If we cannot resolve significant technical problems that prevent normal use of the service
  • Service Unavailability: Extended service outages exceeding our service level agreement
  • Billing Errors: Incorrect charges or duplicate payments
  • Cancellation Within Policy: Cancellation within the specified timeframes above
  • Exceptional Circumstances: At our sole discretion for exceptional situations

4. Non-Refundable Items

The following are generally not eligible for refunds:

  • Subscription fees after the refund period has expired
  • Setup fees or one-time charges
  • Add-on services or additional user licenses
  • Fees for services already rendered
  • Cancellations due to violation of Terms of Service
  • Third-party integration costs

5. Refund Process

How to Request a Refund

  1. Contact our support team via email at support@ajari.ae
  2. Provide your account information and reason for the refund request
  3. Include any relevant documentation or evidence
  4. Allow up to 5 business days for initial review

Refund Processing

  • Review Period: We will review your request within 5 business days
  • Decision Notification: You will be notified of our decision via email
  • Processing Time: Approved refunds will be processed within 7-10 business days
  • Payment Method: Refunds will be credited to your original payment method
  • Bank Processing: Additional time may be required for your bank to process the refund

6. Cancellation Policy

How to Cancel

  • Log into your account and go to billing settings
  • Click "Cancel Subscription" and follow the prompts
  • Alternatively, contact our support team for assistance
  • Cancellation takes effect at the end of your current billing period

What Happens After Cancellation

  • Service access continues until the end of your paid period
  • Your data will be retained for 90 days after cancellation
  • You can export your data during this retention period
  • After 90 days, all data will be permanently deleted

7. Chargeback Policy

We encourage customers to contact us directly before initiating chargebacks with their bank or credit card company. Chargebacks can result in:

  • Immediate suspension of service
  • Additional processing fees
  • Account termination
  • Difficulty in resolving the issue amicably

8. Special Circumstances

Service Disruption

If our service experiences extended downtime exceeding 24 consecutive hours, we may provide:

  • Service credits for the affected period
  • Extended service period at no additional cost
  • Partial refunds in exceptional cases

Data Migration Issues

If you experience significant data migration problems that we cannot resolve within 30 days, you may be eligible for a full refund.

9. Prorated Refunds

When applicable, prorated refunds are calculated as follows:

  • Annual subscriptions: Based on complete unused months
  • Additional services: Based on unused service period
  • Upgrade differences: Prorated based on remaining subscription period

10. Contact Information

For refund requests or questions about this policy, please contact us:

Email

support@ajari.ae

Phone

+971 504 13 7576

Address

Abu Dhabi, UAE

Support Hours

24/7 via email, Business hours via phone

Important Notice

All refunds are processed to the original payment method used for the purchase. We cannot process refunds to different payment methods or accounts. This policy is subject to applicable local laws and regulations.

Shipping & Delivery Policy

Last Updated: December 2025

1. Service Nature

Ajari is a cloud-based software-as-a-service (SaaS) platform for property management. As a digital service, there are no physical products to ship. However, this policy outlines our service delivery terms and any physical materials that may be provided.

2. Digital Service Delivery

Immediate Access

  • Account Activation: Your account is activated immediately upon successful payment
  • Login Credentials: Delivered instantly via email after registration
  • Service Access: Available 24/7 through your web browser
  • Setup Assistance: Available immediately upon request

Onboarding Process

  • Welcome Email: Sent within 5 minutes of registration
  • Training Materials: Available immediately in your dashboard
  • Support Documentation: Accessible through our help center
  • Video Tutorials: Available on-demand

3. Implementation Services

Standard Setup

  • Self-Service: Immediate access to setup tools
  • Guided Setup: Step-by-step instructions provided
  • Basic Training: Available through video tutorials
  • Email Support: Response within 24 hours

Premium Setup (Enterprise Plans)

  • Dedicated Setup: 1-2 business days from purchase
  • Data Migration: 3-5 business days depending on data volume
  • Custom Training: Scheduled within 1 week of setup
  • Priority Support: Response within 4 hours

4. Physical Materials (If Applicable)

Marketing Materials

Upon request, we may provide physical marketing materials:

  • Business Cards: 5-7 business days (local), 10-14 business days (international)
  • Brochures: 7-10 business days (local), 14-21 business days (international)
  • Banners/Signage: 10-14 business days (local), 21-28 business days (international)

Hardware (Optional Add-ons)

If hardware accessories are ordered separately:

  • Barcode Scanners: 3-5 business days (local), 7-14 business days (international)
  • Receipt Printers: 3-5 business days (local), 7-14 business days (international)
  • Tablet Stands: 2-4 business days (local), 5-10 business days (international)

5. Geographic Coverage

Primary Service Areas

  • Middle East: UAE, Saudi Arabia, Jordan, Kuwait, Bahrain, Oman, Qatar
  • North Africa: Egypt, Morocco, Tunisia, Algeria, Libya
  • Other Regions: Available upon request

Local Support Centers

  • Jordan: Primary support center in Amman
  • UAE: Regional support for GCC
  • Saudi Arabia: Regional support for GCC

6. Delivery Timeframes

Service Type Delivery Time Availability
Account Access Immediate 24/7
Basic Setup Same day Business hours
Data Migration 1-5 business days Business hours
Custom Training 1-7 business days By appointment
Hardware Shipping 3-14 business days Monday-Friday

7. Communication & Updates

Service Updates

  • Feature Updates: Deployed automatically, no downtime
  • Security Updates: Applied immediately as needed
  • Maintenance: Scheduled during low-usage periods
  • Notifications: Sent via email and in-app messages

Status Communications

  • Setup Progress: Email updates every 24 hours
  • Migration Status: Daily updates during migration
  • Delivery Tracking: SMS and email for physical items
  • Support Tickets: Response time guarantees based on plan

8. Special Circumstances

Holidays and Weekends

  • Digital services remain available 24/7
  • Support response times may be extended during holidays
  • Physical shipments may be delayed during local holidays
  • Setup services available by appointment on weekends

Force Majeure

  • Service delivery may be affected by circumstances beyond our control
  • Alternative delivery methods will be provided when possible
  • Customers will be notified of any significant delays
  • Service credits may be provided for extended outages

9. Service Level Agreement

Uptime Guarantee

  • 99.9% uptime guarantee for all subscription plans
  • Scheduled maintenance excluded from uptime calculations
  • Service credits for downtime exceeding guarantee
  • Real-time status monitoring available on our website

Performance Standards

  • Page load times under 3 seconds globally
  • API response times under 500ms
  • Data backup completed daily
  • Security monitoring 24/7

10. Contact Information

For questions about service delivery, please contact us:

Email

support@ajari.ae

Phone

+971 504 13 7576

Address

Abu Dhabi, UAE

Support Hours

24/7 for system issues, Business hours for general support

Important Notice

Service delivery timeframes are estimates and may vary based on technical complexity, data volume, and external factors. We will always communicate any delays and work to minimize impact on your business operations.